Resume

Profile

Oracle Retail implementation professional with 7+ years across Xstore POS, ORCE, OROB, and MFCS — spanning customer-facing elaboration, epic and feature decomposition, PMO coordination, QA automation, integration testing, and production support. Proven ability to translate ambiguous business needs into functional and technical requirements, Jira artifacts, Record of Decision tracking, test strategy, and go-live readiness deliverables. Combines a strong engineering foundation in Java, SQL, Python, and REST APIs with hands-on AI-assisted delivery tooling (Codex, Claude Code, Cursor). Targeting Product Manager and Forward Deployed Engineering roles driving Oracle Retail and enterprise retail-technology modernization.

Core Competencies

Product & Delivery — Epic & feature decomposition · Functional / non-functional requirements · MVP mindset · Record of Decision · Risk & dependency mapping · SAFe-aligned Agile · Service transition

Oracle Retail Domain — Xstore POS · Xstore New Desktop UI · Xstore v24 · ORCE · OROB · MFCS · RMS / RPM / ReIM / ReSA / Stock Ledger (functional) · Pricing & markdowns · Payments · Vertex tax · SAP integration

Quality & Automation — Test strategy & automation opportunity identification · Integration & regression testing · API / data-flow validation · Database-dictionary testing · UAT · Go-live readiness

Stakeholder Bridge — Customer-facing elaboration & demos · Solution Engineering partnership · PMO coordination · Jira / Confluence · Record of Decision · Onshore / offshore · Cross-team accountability

Experience

SkillNet Solutions, Inc. — Software Developer

September 2022 – Present · Toronto, Canada
Forward-deployed Oracle Retail implementation, product & PMO delivery, QA automation, and AI-assisted engineering

• Owned the Record of Decision document for a major Canadian Oracle Retail implementation — capturing design decisions, configuration outcomes, open risks, and dependencies; drove Jira ticket creation for product owners and team leads, action-item follow-up, and cross-team accountability across 300+ requirements. Bridged customer and delivery teams across elaboration, design, testing, and implementation — converting ambiguous discussions into decisions, Confluence documentation, test coverage, and milestone / SLA evidence.
• Supported cross-product and architectural requirements through elaboration and design phases — decomposing epics into refined features, clarifying functional and technical requirements, championing an MVP mindset to reduce redundant scope, and maintaining Jira traceability.
• Served as Automation Engineer: scoped coverage with stakeholders, built customer-facing demos, and delivered 250–300 end-to-end automated test cases across Xstore, ORCE, OROB, and MFCS via Katalon Studio and UiPath; independently authored 2,000+ detailed test cases covering integration points, API / data-flow validation, payment scenarios, and production-readiness checks.
• Contributed to Xstore v24 and Xstore New Desktop UI implementation — functional validation, payment customization testing, integration testing, and go-live preparation; validated API calls and payment flows against database dictionaries.
• Mapped risks and cross-functional dependencies across PMO, Solution Engineering, QA, development, and support; defined test approaches and automation opportunities ahead of service transition. Created process-flow and data-flow diagrams for SAP ordering-system integration with Xstore POS.

SkillNet Solutions, Inc. — Software Engineer

April 2021 – August 2022 · London, Canada
Oracle Xstore POS support, deployment coordination, tax-update procedures, and operational reliability

• Supported a global retailer with 700+ stores across 20+ countries against 98%+ availability / SLA targets — incident triage, log analysis, RCA, and deployment validation; resolved 10+ Sev1 / mission-critical issues to ensure production store continuity.
• Used Puppet and Foreman to deploy Vertex tax-system updates; authored Confluence procedures for creation, deployment, and validation to ensure repeatable, error-free store operations. Led seasonal pricing and promotional configuration supporting peak business-calendar readiness.
• Managed incidents via ServiceNow and tracked delivery and decisions through Jira / Confluence across onshore and offshore teams. Supported Xstore POS upgrades from v5 to v16 — unit testing, regression coverage, release readiness, and post-deployment troubleshooting.

Skillnet Solutions India Pvt. Ltd. — Assistant System Analyst Trainee

May 2019 – March 2021 · Mumbai, India
Oracle Xstore POS support, configuration, enhancement delivery, and version-upgrade activities

• Executed a comprehensive Xstore Layaway change request generating 100+ hours of development billing by translating business workflow requirements into implemented POS functionality.
• Key member of a 24/7 L2 support team across three shifts — incident resolution and production stability for enterprise retail stores. Contributed to Xstore POS upgrade from v16 to v19 — xUnit automation, defect triage, release validation, and maintenance script deployment.

Selected Delivery Impact

• 2,000+ detailed test cases across Oracle Retail workflows, integrations, API / data-flow validation, payment scenarios, and production readiness
• 300+ requirements supported through elaboration, design, Jira traceability, and Confluence documentation
• 250–300 automated end-to-end test cases delivered across Xstore, ORCE, OROB, and MFCS
• 700+ stores supported across 20+ countries; resolved 10+ Sev1 / mission-critical issues

Skills

Oracle Retail — Xstore POS · Xstore New Desktop UI · Xstore v24 · ORCE · OROB · MFCS · RMS / RPM / ReIM / ReSA / Stock Ledger (functional) · SAP order integration · Vertex tax · Payment integration · Pricing & markdowns

Product & PMO — Jira · Confluence · ServiceNow · MS Project · MS Visio · Power BI · Record of Decision · Risk & dependency tracking · SAFe-aligned Agile

Automation & QA — Katalon Studio · UiPath · xUnit · Integration / regression testing · API & data-flow validation · Database-dictionary testing · UAT · Payment-flow testing · Defect triage

Engineering — Java · Python · SQL · XML · HTML · JavaScript · React.js · REST APIs · Spring Boot · Oracle DB · SQL Developer · GitHub · Docker · AWS · GCP · Linux · macOS

AI & Productivity — Codex · Claude Code · Cursor · Agentic coding harnesses · Local LLM/SLM applications · Sumo Logic · OpenTelemetry · Puppet · Foreman

Education

• MBA, Retail Management — NMIMS University, CDOE, 2024
• Postgraduate Certificate, Business & Information System Architecture — Fanshawe College, London, Canada, 2022
• Bachelor of Technology, Computer Science — NMIMS University, MPSTME, Mumbai, India, 2020

Certifications

• Oracle Xstore POS Next-Gen Technical Implementation Specialist — Oracle, 2024
• Oracle Xstore POS Next-Gen Functional Implementation Specialist — Oracle, 2024
• Oracle Customer Engagement Cloud Service Next-Gen Implementation Specialist — Oracle, 2025
• Atlassian Agile Project Management Professional — Atlassian, 2025
• AI & Business Strategy; Strategic Selling / B2B Sales — LinkedIn Learning, 2025