Anuj Raja / Toronto, Canada
I build reliable systems for retail, everyday work, and practical AI.
My professional work spans enterprise retail, integrations, and quality engineering. In my own projects, I turn everyday problems into useful web and desktop products, with a focus on clarity, reliability, and thoughtful AI.
Independent projects
Selected work
Professional experience
The work behind the work.
7+ years solving complex retail problems for global customers—from high-pressure go-lives to the everyday demands of store operations.
Explore my experience and skillsRecent writing
All postsGraceful Degradation Is Good Product Design: Building Software That Still Helps When Something Fails
What HomeCost Canada and VachaVox reveal about fallbacks that preserve user value without hiding failure.
RAG Is Not a Support Strategy: Designing AI That Knows When to Cite, Act, and Escalate.
How support AI can validate citation provenance, restrict tool authority, and turn weak evidence into a useful human handoff.